Figuring Out Your Brand’s Unique Selling Points (USPs)

“Our products are one of the best, and we are a premium brand”

Each time I get on a call with a pet company, 95% of them will tell me that their products = best in the market + premium.

I love a confident client, but "great ingredients", "vet-approved", and "premium" no longer cut it because that's the expectation consumers have. You need to identify your unique selling point (USP) that solves a problem for customers.


Case Study: Instinct Pet Food

01. WHAT? 📝
Instinct Pet believes that raw is the pinnacle of pet nutrition and they produce a range of products that stem from this belief e.g. freeze-dried food, raw-coated kibbles, etc. But there are tons of alternatives out there. What makes them stand out from the crowd? 💭


02. UNIQUE SELLING POINT (USP) 📝
When I first met the APAC team, one thing that really caught my attention is the way Instinct makes their food - High-Pressure Processing (HPP), a USDA-recognized pathogen reduction treatment to ensure food safety.

03. WHY SHOULD I CARE ABOUT BUYING FROM A REPUTABLE BRAND? 📝
Because it's challenging to prepare raw food!

You need to ensure that your kitchen is clean, the food is fresh and the preparation is top-notch. Making it yourself is tedious, so an off-the-shelves solution is perfect, especially for busy pet owners.

AND - There are also many horror stories of pet owners buying competing brands, only to find worms crawling in and out of their food, yucks! 🤢


04: HOW? 📝
Customers don't care about the HPP process (too technical) - they care about how your products can make their life easier, pets healthy, and everyone happy.

1. 100% food safety - no surprise protein 🪱
2. HPP retains maximum nutritional value.
3. Super easy and convenient!

POSSIBLE CONTENT ANGLES / CREATORS TO WORK WITH 📝
1. Busy DINKs - working pawrents who advocate for raw.
2. Travellers / Hikers with pets.

Think deeply about what makes your product unique because that's most likely the reason why your customers love you, and amplify that 🚀

If you are looking for an agency that understands the space deeply and can help highlight your brand story, speak to us today!

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